THIS TERRIFIC video explores an armageddon scenario: what if ‘take, take take’ clients were let loose on the wider world?
What if hairdressers were forced to work for half-pay, so new customers could ‘test run’ their skills, with the promise that they’ll “make up the difference next time round?
What if restaurants were faced with customers ‘renegotiating’ their bills, and DVD stores confronted by people routinely haggling down the cost of premium products to that of bargain bin fare?
It’s a great take on the problems faced by businesses globally at the hands of clients who seek to stretch the boundaries of goodwill to snapping point.
Worryingly, the recession has only served to increase client power.
More video posts
Star Trek’s Scotty on managing expectation
We want to hear your nightmare client stories
Planet Client would love to hear your experiences of unreasonable clients. Do you cave in? Do you make a stand? Do you have any strategies that seem to bring them round to your way of thinking?
Please post your stories in the comments section below.
